Customer reviews for Verismo™ 580 Brewer Piano Black
Verismo™ 580 Brewer Piano Black
Make all your favorite Starbucks® beverages at the touch of a button, one cup at a time, with the new Verismo™ 580 Brewer. Every machine ships with a box of our Caffè Latte Pods and includes free ground shipping.
Overall rating:
(114 reviews) 114
Rating breakdown 114 reviews
5 Stars
48
4 Stars
21
3 Stars
11
2 Stars
10
1 Star
24
73 out of 11066%of Starbucks reviewers recommend this product.
Customer reviews for Verismo™ 580 Brewer Piano Black
Review 1 for Verismo™ 580 Brewer Piano Black
chrisgt44
From: Louisville, KY, USA
Gender:male
Age:35-44
Drinks Starbucks:Monthly
Starbucks Personality:A shot of espresso
The Verismo is my 3rd single cup brewer and an addition to my Starbucks semi-automatic espresso machine purchased in 2002. It arrived well packed and took me less than 5 minutes to be up and brewing. I was a little concerned about what the milk pods would taste like so I was anxious to try the cafe latte sample pack that came with it. I was more than pleasantly surprised. The milk pods were great. The espresso brewed well. I must say that the brewing temperature is a little low though for brewing a proper shot of espresso, however brewing it into a shot glass you can see the different layers that comprise a good shot of espresso, with a good layer of crema on the top. That is surprising giving the lower brew temp and the fact that it's only a 19 bar machine. Overall I am very satisfied and it exceeded my expectations. The price to brew a double shot latte comes in just under what you would pay for the same thing in a store. That makes it the most expensive single cup brewer to use on the market, but the quality is well worth it and keeps me from having to get into the mess of my semi-automatic machine. The price of the pods, and the lower brew temp are the only reasons this machine didn't get a 5 star rating from me.
Yes, I recommend this product.
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+204points
232of 260voted this as helpful.
Review 2 for Verismo™ 580 Brewer Piano Black
Overall rating
This is the biggest disappointment in equipment EVER.
PostedMay 19, 2013
BC8920
From: Miami, FL, USA
Gender:female
Age:Over 65
Drinks Starbucks:Once a day
Starbucks Personality:Tall skinny latte
The machine only works 1 out of 2 or 3 tries and wastes expensive pods. When it DOES work, the latte is delicious but in between you get beige water and no milk.
Worse, I tried to sign in and register and get personal instructions and the website locked me out. I received no responses from my emails and attempts to sign in with a new password.
I love Starbucks but I just wasted a lot of money trying to have their lattes at home.
Worse, I tried to sign in and register and get personal instructions and the website locked me out. I received no responses from my emails and attempts to sign in with a new password.
I love Starbucks but I just wasted a lot of money trying to have their lattes at home.
No, I do not recommend this product.
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0points
0of 0voted this as helpful.
Review 3 for Verismo™ 580 Brewer Piano Black
Overall rating
Not Happy
PostedMay 14, 2013
Melva1967
From: Dallas, TX, USA
Gender:female
Age:45-54
Drinks Starbucks:Every other day
Starbucks Personality:Mocha with whip
Quality
4
/
5
Value
2
/
5
Ease of use
4
/
5
I only have two complaints. The resovouir does not hold much water. If you make three cups of coffee you have to reill resovouir. The only other complaint that I have is that they do not have a reusable pod. You are forced to buy the pods specially made for the Verismo. The pods are expensive. I like to buy the 1lb bag of Starbucks coffee and use that. I think I will be returning the machine.
No, I do not recommend this product.
Share:
-1point
0of 1voted this as helpful.
Review 4 for Verismo™ 580 Brewer Piano Black
Overall rating
Same Starbucks quality & as easy as pushing a button!
PostedMay 8, 2013
phil4amy
From: Puyallup, WA, USA
Gender:female
Age:55-65
Drinks Starbucks:All day
Starbucks Personality:Tall skinny latte
Quality
5
/
5
Value
5
/
5
Ease of use
5
/
5
This machine tops the other machines that use "drop-in" coffee, because it froth's the latte's and they taste just like I picked up a latte at Starbucks! We love it! Worth every penny!
Just wish there was a re-usable pod that we could use to put all Starbucks coffees in the machine.
Just wish there was a re-usable pod that we could use to put all Starbucks coffees in the machine.
Yes, I recommend this product.
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+2points
2of 2voted this as helpful.
Review 5 for Verismo™ 580 Brewer Piano Black
Overall rating
Easy made cup of coffee
PostedMay 5, 2013
Pepe26
From: Littleton, CO, USA
Gender:male
Age:Over 65
Drinks Starbucks:Once a day
Starbucks Personality:A shot of espresso
Quality
4
/
5
Value
4
/
5
Ease of use
5
/
5
I owned my Verismo for about six months and it works great. It makes my cup of java quickly and with the same taste and flavor. It's always ready for brew, and it's easy. The taste is different from the one at the Starbucks store, and I like it better for myself.
Yes, I recommend this product.
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+2points
2of 2voted this as helpful.
Review 6 for Verismo™ 580 Brewer Piano Black
Overall rating
Espresso is excellent!
PostedApril 18, 2013
MyPollyDog
From: San Diego
Gender:female
Age:35-44
Drinks Starbucks:Every other day
Starbucks Personality:Soy latte
I've had three traditional espresso machines and the Verismo is very comparable. What makes the Verismo better is that it heats quickly and the conveneince and freshness of the premeasured pods makes beautiful pulled shots. The Verismo is easy to clean and maintain. The only problem is keeping enough pods on hand to keep everyone happy drinking Starbucks at home! P.S. Looking forward to buying Soy pods when they're available.
Yes, I recommend this product.
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+1point
2of 3voted this as helpful.
Review 7 for Verismo™ 580 Brewer Piano Black
Overall rating
A shot glass of great tasting coffee
PostedApril 18, 2013
RichieRich
From: Austin, TX, USA
Gender:male
Age:45-54
Drinks Starbucks:Every other day
Starbucks Personality:Brewed coffee with lots of cream and sugar
The first Verismo I purchased did not work. When I called Starbucks about this, they did everything possible to make it right, including sending a replacement the same day. I appreciate good customer service, and Starbucks is a great example.
The coffee tastes great, but I am a little surprised by the small (1 oz.) serving size for the latte. I was hoping for comparable cost with in-store (or a little less expensive) but I'll just have to be happy with great tasting coffee.
Yes, I recommend this product.
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+1point
2of 3voted this as helpful.
Review 8 for Verismo™ 580 Brewer Piano Black
Overall rating
too expensive
PostedApril 14, 2013
kwiac
From: tx
Gender:male
Age:Over 65
Drinks Starbucks:Once a day
Starbucks Personality:A shot of espresso
Machine is wonderful...easy to use and hot coffee in seconds. Problem is, I like espresso(americano) so for one cup of coffee I use one pod with the bottom icon, then do it all over into the same cup. Yield...one cup of coffee using two pods at $1 each($2/cup). Have another cup so double the $2 so $4 per day or $28 per week or $112 per month. Probably won't use this machine that much because of cost per cup!
Yes, I recommend this product.
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+2points
2of 2voted this as helpful.
Review 9 for Verismo™ 580 Brewer Piano Black
Overall rating
terable machine
PostedApril 12, 2013
mina
From: ky
Gender:female
Age:45-54
Drinks Starbucks:Weekly
Starbucks Personality:Tall skinny latte
first, your lucky if you get half a cup of cappuccino now I'm stuck with all this coffee I bought. I thought being a brand name like Starbucks you would put out a better machine. This is after returning the first one cause the first one was broken. very disappointed
No, I do not recommend this product.
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+1point
2of 3voted this as helpful.
Review 10 for Verismo™ 580 Brewer Piano Black
Overall rating
Verismo - Awesome Machine
PostedApril 12, 2013
deejoey
From: Stoughton, MA, USA
Gender:female
Age:45-54
Drinks Starbucks:Every other day
Starbucks Personality:Mocha with whip
I love this machine - everytime I make my Peppermint Mocha Latte I feel like it was made at Starbucks.. This machine is the best..thank you
Yes, I recommend this product.
Share:
-1point
0of 1voted this as helpful.
Review 11 for Verismo™ 580 Brewer Piano Black
Overall rating
Defective Machine
PostedApril 8, 2013
Deeoneishere55
From: Bogalusa, LA, USA
Gender:male
Age:55-65
Drinks Starbucks:All day
Starbucks Personality:A shot of espresso
My machine did not work. Had to return for replacement. Overall, I'm not very happy with the replacement.
No, I do not recommend this product.
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+3points
3of 3voted this as helpful.
Review 12 for Verismo™ 580 Brewer Piano Black
Overall rating
Not Starbucks quality
PostedApril 7, 2013
deecee
Gender:male
Age:45-54
Drinks Starbucks:Once a day
Starbucks Personality:A shot of espresso
The machine is a great idea but maybe a bit premature. Not hot enough, pods fall through and every cup is different. Each cup has close to the same taste but never the same amount in every cup. Much better machines offered at better prices.
No, I do not recommend this product.
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+4points
4of 4voted this as helpful.
Review 13 for Verismo™ 580 Brewer Piano Black
Overall rating
Odor
PostedMarch 22, 2013
Nicki
From: Washington, DC
Gender:female
Age:45-54
Drinks Starbucks:All day
Starbucks Personality:A shot of espresso
I began using the machine in mid January and love the coffee. But, over the last month, the machine has developed a bad odor, like sour milk ... or worse! Even after regularly disposing of the pods, cleaning the surface of remaining drips, splashes & residue AND using the recommended Urnex Full Circle Single Cup Brewer Descaling & Cleaning Liquid to descale it a number of times, the odor remains. It can be detected very well when standing close to the machine. Is there anything else you can recommend to get rid of this odor? The machine produces good coffee but I now have to hold my nose! Please help!
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+13points
14of 15voted this as helpful.
Review 14 for Verismo™ 580 Brewer Piano Black
Overall rating
An effortless espresso machine!
PostedMarch 13, 2013
markbux
From: Wisconsin, USA
Gender:male
Age:18-24
Drinks Starbucks:All day
Starbucks Personality:A press pot of single-origin coffee
I purchased my Verismo in November and have used it everyday since. This machine effortlessly produces a shot of espresso comparable to the Mastrena machine used in many Starbucks cafes. With the touch of a button the Verismo pulls a beautiful, handcrafted shot with a gentle crema. This is hands down the most simplified espresso machine geared for coffee lovers who value quality and ease of use.
I'm one proud and happy user.
Hopefully more brewed coffee options will show up down the pipeline to enhance the end user experience.
Yes, I recommend this product.
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+3points
5of 7voted this as helpful.
Review 15 for Verismo™ 580 Brewer Piano Black
Overall rating
Doesn't last long
PostedMarch 11, 2013
Grandmabeacon
From: Albertville MN
Gender:female
Age:55-65
Starbucks Personality:Mocha with whip
Had one machine for a two months and than it would n0t heat any more. So called starbucks I had to buy another machine and return old and then they would credit my account for new machine. So IU did that and got second machine it did not work at all and still had not received labels from them to return old. Again they wanted me to buy another machine and they would credit me when they got the new one back.. I choose not to ever buy another one and return the machine and no more Starbucks for me!
No, I do not recommend this product.
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+9points
10of 11voted this as helpful.
Review 16 for Verismo™ 580 Brewer Piano Black
Overall rating
Best home brewed coffee I've had
PostedMarch 10, 2013
Texascoffee
From: Texas, USA
Gender:male
Age:45-54
Drinks Starbucks:Once a day
Starbucks Personality:A press pot of single-origin coffee
After trying many k-cups, I found over time that I liked Starbucks brand coffee the best. Recently, I bought this unit, mainly because I like straight coffee (vs. espresso or latte drinks). After having the unit for about a month, I have to say I like the verismo coffee vs. k-cups as it simply tastes better. Yes, the coffee is more expensive, and the unit has a few more moving parts. If you want simplicity or cheaper coffee, go with k-cups. If you want better coffee, hands down go with Verismo. As for flavors, if you liked the Blonde in k-cups, you will like the verismo Blonde. Just tried Pike's, and it is very good as well. So far so good with this machine.
Yes, I recommend this product.
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+8points
9of 10voted this as helpful.
Review 17 for Verismo™ 580 Brewer Piano Black
Overall rating
Decent Coffee
PostedMarch 6, 2013
XressoGirl
From: Denver, CO, USA
Gender:female
Age:18-24
Drinks Starbucks:Once a day
Starbucks Personality:A shot of espresso
I am a pretty avid coffee drinker especially Starbucks and I would say the Verismo makes pretty good coffee/espresso but it doesn't quite compare to the drinks from the baristas in the stores. I bought it to save money so I would stop spending so much on Starbucks drinks daily however I like my lattes pretty strong so I end up using multiple pods to make it as strong as I like it. So I'm not sure its saving me all that much money in the end. The milk pods are too watery for me even though I like non fat drinks. It is certainly better than your basic cup of coffee but don't expect your perfect latte like you get from the stores.
Yes, I recommend this product.
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+6points
6of 6voted this as helpful.
Review 18 for Verismo™ 580 Brewer Piano Black
Overall rating
DON'T PURCHASE!!
PostedMarch 4, 2013
ToughCustomer
From: Woodbridge, VA, USA
Gender:female
Age:25-34
Drinks Starbucks:Every other day
I used to stop at Starbucks about 4x a week for a grande vanilla latte. I love them SO MUCH. As a way to save money, I asked my family for the Verismo system for Christmas in 2012 and they got it for me. The machine was easy to set up and the instructions were somewhat easy to follow. This is were the positivity ends.
I got the machine to work twice before it wouldn't work anymore. On the 2 occassions it actually worked, It barely made enough to fill a regular coffee mug. The system doesn't include or even make the flavor shots. (I don't know about you, but I need a bit of flavor in the expresso). Since it doesn't take a rocket scientist to work this machine, I know the malfunction is NOT due to user error. I regret asking for this machine and having my family waste their money on it. I'm going to return it and stick to lattes from the brick and mortar store. >:(
Share:
-2points
6of 14voted this as helpful.
Review 19 for Verismo™ 580 Brewer Piano Black
Overall rating
Tastes Good but Too Small
PostedMarch 3, 2013
jamese
From: Palestine, IL 62451, USA
Gender:male
Age:55-65
I really like the idea of fresh Starbucks available in my office, especially since I live 45 min from the nearest store.
The Verismo brewer comes through on taste and the coffee has the "feel" of coffee house coffee. However, the serving size is much smaller than I expected and I've been combining a brew pod with an espresso pod to almost fill a 12 oz cup.
If a small cup of coffee or shot of espresso is what you are looking for this may be your machine. I will be exchanging for another of the systems offered through the Starbucks Store.
The Verismo brewer comes through on taste and the coffee has the "feel" of coffee house coffee. However, the serving size is much smaller than I expected and I've been combining a brew pod with an espresso pod to almost fill a 12 oz cup.
If a small cup of coffee or shot of espresso is what you are looking for this may be your machine. I will be exchanging for another of the systems offered through the Starbucks Store.
No, I do not recommend this product.
Share:
+3points
4of 5voted this as helpful.
Review 20 for Verismo™ 580 Brewer Piano Black
Overall rating
Makes Excellent Espresso
PostedFebruary 27, 2013
LatteLover75
From: Raleigh, NC, USA
Gender:female
Age:45-54
Drinks Starbucks:All day
Starbucks Personality:A shot of espresso
I am extremely pleased with my Verisimo. We have had it since Christmas and use it every day, usually multiple times a day, and it is a very sturdy machine so far. The pressure is very strong and has remained that way for the last 2 months.
Let's start with the espresso.... the taste is excellent, very rich, nice crema, perfect temperature. The espresso is as good as any Starbucks or other chain coffee house espresso I have had. The flavor is also on par with many of the individually operated coffee shops I frequent as well. Which honestly surprised me. I didn't expect that from a Pod. We also have a "real" espresso machine, and honestly the taste is better than that one (an older Starbucks model).
Now the less positive side of my review, the pod milk is terrible. My husband and daughter like it, but I find there is a strong "off" taste that I don't like. Great idea, but unfortunately it fails terribly in taste. On the positive side, the milk comes out very hot and with a nice froth, if it only tasted better.
But there is a very easy solution..... I usually just microwave my milk. I suppose I could also use the steam feature on my "real" espresso machine. But the microwaved milk works so well, I haven't found the need to. And when I add the espresso from the Verisimo directly into the cup after the microwave, it is still very rich and creamy with a nice frothy crema.
And the convenience, well that goes without saying, so much easier and less messy than my manual machine. I thought I would use it just once in a while, for that second espresso in the afternoon. or an evening drink. But I use it EVERY DAY !!
This is how I make my perfect latte (and Starbucks you may not be happy with my "recipe"):
1)I heat up my milk in the microwave for 90 seconds, stir, and put it in for another 30-45 seconds (I like my latte's very hot).
2) I put the espresso directly into the mug, not into an espresso shot glass, because I find that gives me some nice froth on top of the hot milk.
3) This is what Starbucks will not like..... and they better not delete this part, but I push the button twice. Yes, I make 2 shots from 1 pod. I guess I am not an espresso purist, but it still tastes rich and not at all diluted to me on the 2nd shot. It could get very expensive using 2 pods for each latte I make.
2) I put the espresso directly into the mug, not into an espresso shot glass, because I find that gives me some nice froth on top of the hot milk.
3) This is what Starbucks will not like..... and they better not delete this part, but I push the button twice. Yes, I make 2 shots from 1 pod. I guess I am not an espresso purist, but it still tastes rich and not at all diluted to me on the 2nd shot. It could get very expensive using 2 pods for each latte I make.
We bought this machine with a gift card and on sale, so it didn't cost us much, So we figured what the heck, we could always use a backup machine, WELL this is NOT the BACKUP !! This is the PRIMARY machine we use now EVERYDAY !
I highly recommend this machine. I just hope Starbucks keeps making the pods since they are proprietary to this machine, AND I hope it holds up well. I will add to or post another review in a year, to tell you if it is still working well. And if they can improve the milk taste I might try the pods again, but why bother when the microwave or stove works just fine,
I am a pod "convert" :)
Yes, I recommend this product.
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+2points
6of 10voted this as helpful.